Why is it that a merchant has refunded money to my Bank Debit card last week, the merchant bank account has been debited and I am told it can take up to 10 working days?
This is pathetic and a rip off again from the banks.
They debit our accounts with the same day effect whether pending or not, but it takes an age to get the money back eventhough the money has been debited to the debtor.
In Europe the refund would be the same day so the UK banks have NO excuse at all as it's all electronic now
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