The taxman gets potentially 10 million peoples taxation wrong and then the Head of the Inland Revenue says it isn't their fault!
What an arrogant twat!
This guy should be sacked.
It doesn't matter if it's a computer that is wrong at the end of the day the taxman has staff that has to test and validate it's correctness. Therefore, it seems this wasn't done.
Who is at fault then, the person who signed off on the project and that is the head of the Inland Revenue.
This guy is given 7 figure bonuses for being a complete dork.
This would not be acceptable in a corporation and the right thing to do, is to apologize to those who are receiving letters to repay money (and in some cases will be about STG400 a month for a year) and then he should resign.
Of course the civil service don't do this. Instead he will most probably get promoted to a higher salary.
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